Security

MessageByPlate™ constant assesses our platform security protocols to ensure user data privacy. Our security practices incorporate the best encryption standards available.

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Platform Security

Peer to Peer Encryption

Platform Security

Peer to Peer Encryption.

Secure Cloud Communication

Message By Plate Security Architecture and Policies.

Physical Security

State-of-the-art on-premise security for all of our distributed computing and storage networks worldwide.

Network Security

Full redundancy and guaranteed 99.95% uptime for all of our global carrier interconnects.

Application Security

Encryption and authentication for secure and efficient access of Message By Plate APIs.

Data Security & Privacy

Backup encryption and account access limitations to mitigate risk and threats to our customer data.

Data Log Policy

To mitigate risk and threats to user data (e.g., account information & text logs ). “no log” option, where SMS messages and DTMF are not saved on our systems.

Limited Access

Message By Plate policies and procedures limits and logs all external and internal access to user data and requests management approval prior to access internally.


Application Security

Multi-Factor Authentication

To prevent unauthorized account access, each session requires the account username and a strong passphrase for access to each MBP account. All accounts also require a phone number verification delivered through a SMS text message for account activation.

TLS Encryption

All web session traffic between Message By Plate is encrypted using TLS (transport layer security) to protect all of your data. The TLS protocol provides data encryption and authentication, preventing third parties from stealing information.

Auth Token and IDS

HTTPS & unique AUTH ID & AUTH Tokens for every user to ensure the right people have access to your account. Message By Plate regenerates auth tokens on a regular basis to ensure that your automated authentication process is never compromised.


Regulatory Compliance

Secure Application URIS

SIP URI for Message By Plate is not set to “Public”. This ensures that only secure interactions with the proper authentication credentials have access to the system.

Encrypt Transmission

Message By Plate ensures that all web session traffic is encrypted using TLS and transmitted over secure networks.

Disable Logging

Logging for DTMF and SMS text messages, is turned off. Message By Plate uses a separate developer account for debugging purposes.


Payment Policy

Payment Security

Leading industry vendors protect all transactions and payment information for all of our transactions.

PCI Compliance

Our payment platform vendor is PCI DSS (Payment Card Industry Data Security Standard) compliant.

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Payment Encryption

To ensure that we deploy the highest security measures, we do not store any credit card information on our servers. Instead, all credit card information are encrypted with AES-256 and handled by our payment platform vendor. In addition, decryption keys are stored on separate machines, and the infrastructure for storing, decrypting, and transmitting credit card information runs on a entirely separate hosting infrastructure with a separate secured set of credentials.

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Physical Security

24/7 Surveillance

Dedicated 24/7 state-of-the-art electronic surveillance and physical security measures at all of our server locations, including foot patrols, security logs, and perimeter inspections.

HVAC & Power Stability

All of our facilities offer 100% power and HVAC functionality with dedicated trained specialists that monitor and maintain hardware components on-site at each of our global points of presence.

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Backup Encryption

Regular backups are performed on all Message By Plate data, including account information and sms logs. All backups are stored redundantly and are encrypted using a 256-bit Advanced Encryption Standard (AES-256), one of the strongest encryption standards available for electronic data.

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