State-of-the-art on-premise security for all of our distributed computing and storage networks worldwide.
Full redundancy and guaranteed 99.95% uptime for all of our global carrier interconnects.
Encryption and authentication for secure and efficient access of Message By Plate APIs.
Data Security & Privacy
Backup encryption and account access limitations to mitigate risk and threats to our customer data.
Data Log Policy
To mitigate risk and threats to user data (e.g., account information & text logs ). “no log” option, where SMS messages and DTMF are not saved on our systems.
Message By Plate policies and procedures limits and logs all external and internal access to user data and requests management approval prior to access internally.
To prevent unauthorized account access, each session requires the account username and a strong passphrase for access to each MBP account. All accounts also require a phone number verification delivered through a SMS text message for account activation.
All web session traffic between Message By Plate is encrypted using TLS (transport layer security) to protect all of your data. The TLS protocol provides data encryption and authentication, preventing third parties from stealing information.
Auth Token and IDS
HTTPS & unique AUTH ID & AUTH Tokens for every user to ensure the right people have access to your account. Message By Plate regenerates auth tokens on a regular basis to ensure that your automated authentication process is never compromised.
Secure Application URIS
SIP URI for Message By Plate is not set to “Public”. This ensures that only secure interactions with the proper authentication credentials have access to the system.
Message By Plate ensures that all web session traffic is encrypted using TLS and transmitted over secure networks.
Logging for DTMF and SMS text messages, is turned off. Message By Plate uses a separate developer account for debugging purposes.
Leading industry vendors protect all transactions and payment information for all of our transactions.
Our payment platform vendor is PCI DSS (Payment Card Industry Data Security Standard) compliant.
To ensure that we deploy the highest security measures, we do not store any credit card information on our servers. Instead, all credit card information are encrypted with AES-256 and handled by our payment platform vendor. In addition, decryption keys are stored on separate machines, and the infrastructure for storing, decrypting, and transmitting credit card information runs on a entirely separate hosting infrastructure with a separate secured set of credentials.
Dedicated 24/7 state-of-the-art electronic surveillance and physical security measures at all of our server locations, including foot patrols, security logs, and perimeter inspections.
HVAC & Power Stability
All of our facilities offer 100% power and HVAC functionality with dedicated trained specialists that monitor and maintain hardware components on-site at each of our global points of presence.
Regular backups are performed on all Message By Plate data, including account information and sms logs. All backups are stored redundantly and are encrypted using a 256-bit Advanced Encryption Standard (AES-256), one of the strongest encryption standards available for electronic data.